Terms & Conditions

Last updated: October 2025

Welcome to Pocket Perfume Boutique. By visiting or purchasing from our website (pocketperfumeboutique.com), you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

Pocket Perfume Boutique (“we,” “us,” “our”) is an Australian small business created and operated by Ava. By using this website or purchasing a product, you agree to follow these Terms & Conditions as well as our Privacy Policy.

We reserve the right to update or modify these Terms & Conditions at any time without notice. The version published on our website at the time of purchase will apply to your order.

2. Products & Pricing

We do our best to describe all products accurately, but colors, bottle shapes, and packaging may vary slightly due to lighting, photography, or supplier variations.

All prices are listed in AUD (Australian Dollars). Prices and product availability are subject to change at any time without notice.

3. Orders & Payment

When placing an order, you agree that all details you provide are true and complete.

• Orders are processed in the order they are received.
• Payment must be made in full at checkout using the payment options listed on our website.
• Once an order is confirmed, it cannot be changed or cancelled. Please double-check your details before finalising your order.

We reserve the right to cancel or refuse any order that appears suspicious, duplicated, or violates these Terms.

4. Shipping & Delivery

We currently ship within Australia. Delivery times vary depending on your location and the postal carrier.

• Once an order is dispatched, Pocket Perfume Boutique is not responsible for lost, delayed, or damaged parcels.
• Please ensure your shipping details are correct; we cannot refund or resend orders sent to the wrong address.
• Tracking details will be emailed once your order is shipped.

5. Returns, Refunds & Exchanges

For hygiene and safety reasons, we do not accept returns or exchanges for change of mind, scent preference, or accidental purchase.

If your item arrives damaged or faulty, please email us within 48 hours of delivery with your order number and clear photos of the issue. We’ll review your case and may offer a replacement or store credit at our discretion.

Pocket Perfume Boutique reserves the right to decline claims that do not meet these requirements.

6. Promotions, Discounts & Gift Cards

Promotions, discount codes, and gift cards may be offered from time to time.

• Discount codes must be applied at checkout and can’t be added afterward.
• Codes are valid for single use unless stated otherwise.
• Gift cards are non-refundable and cannot be exchanged for cash.

We may change or end promotions at any time without prior notice.

7. Privacy & Security

Your privacy is important to us. Any personal information you provide is used only for processing and delivering your order or contacting you if needed.

We do not store payment details or share personal data with third parties, except where required by law.
For full details, please see our Privacy Policy.

8. Liability Disclaimer

Pocket Perfume Boutique is not liable for:

• Allergic reactions or sensitivities.
• Postal delays, lost parcels, or delivery errors outside our control.
• Misuse, neglect, or improper storage of products.

All products are for personal use only and must not be resold.

9. Contact Us

If you have any questions or concerns, please reach out to:
📧 pocketperfumeboutique@hotmail.com
📍 Melbourne, Australia